Service Name: PG&E CARE/FERA ENERGY DISCOUNT PROGRAM

Organization Name: PACIFIC GAS & ELECTRIC COMPANY (PG&E)

• Description:
  Provides two types of discount programs to PG&E customers who qualify.
  • CARE: The California Alternate Rates for Energy Program provides a monthly discount of 20% or more on gas and electricity bill.
  • FERA: Family Electric Rate Assistance Program offers a monthly discount of 18% on electricity bill only.
  For more information and the CARE and FERA application forms visit the PG&E Discounts page. Applications are also available in Spanish, Chinese and Vietnamese.
  
  For Medical Baseline go to the PG&E Medical Baseline Discount Program.
  For Payment Assistance and Billing Plans, such as AMP or ESA, go to the PG&E Energy Payment Assistance and Billing Plans Program.
• Website: http://pge.com/
• Email: CAREandFERA@pge.com
• Phone(s): (877) 302-7563, (866) 743-2273
• Hours: Mon 7am - 7pm; Tue 7am - 7pm; Wed 7am - 7pm; Thu 7am - 7pm; Fri 7am - 7pm; Sat 8am - 5pm;
• Eligibility: Based on income and household size or enrollment in public benefit program. - CARE: Household Size / CARE Income Eligibility Upper Limit 1-2 people $39,440 or less 3 people $49,720 or less 4 people $60,000 or less 5 people $70,280 or less 6 people $80,560 or less 7 people $90,840 or less 8 people $101,120 or less 9 people $111,400 or less 10 people $121,680 or less Each additional person: $10,280 - FERA: Household Size / FERA Income Eligibility Lower and Upper Limits 1-2 people Not eligible 3 people $49,721-$62,150 4 people $60,001-$75,000 5 people $70,281-$87,850 6 people $80,561-$100,700 7 people $90,841-$113,550 8 people $101,121-$126,400 9 people $111,401-$139,250 10 people $121,681-$152,100 Each additional person: $10,280-$12,850 Additionally, you may also qualify for CARE based on participation in certain public assistance programs: -Low Income Home Energy Assistance Program (LIHEAP) -Women, Infants, and Children (WIC) -CalFresh/SNAP (Food Stamps) -CalWORKs (TANF) or Tribal TANF -Head Start Income Eligible (Tribal Only) -Supplemental Security Income (SSI) -Medi-Cal for Families (Healthy Families A & B) -National School Lunch Program (NSLP) -Bureau of Indian Affairs General Assistance -Medicaid/Medi-Cal (under age 65) -Medicaid/Medi-Cal (age 65 and over)
• Requirements: Proof of income
• Areas Served:
  • Solano United States
  • Stanislaus United States
  • Lassen United States
  • Fresno United States
  • Lake United States
  • Santa Barbara United States
  • Sutter United States
  • Sonoma United States
  • San Francisco United States
  • Monterey United States
  • San Mateo United States
  • San Luis Obispo United States
  • Sierra United States
  • Alameda United States
  • Calaveras United States
  • Trinity United States
  • Napa United States
  • Santa Clara United States
  • Marin United States
  • Mendocino United States
  • Colusa United States
  • El Dorado United States
  • Kings United States
  • Del Norte United States
  • Madera United States
  • Kern United States
  • Alpine United States
• Categories:
  • Discounted Electric Service
  • Discounted Gas Service